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Privacy Policy & Legal Disclosures

Effective Date: May 15, 2026  ·  Presto Home Loans  ·  South San Francisco, California

Privacy Policy

Presto Home Loans ("Presto," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, submit a loan application, or interact with our services.

Information We Collect

We collect information you provide directly to us, including:

We also collect limited technical data automatically when you visit our website, including device type, browser, IP address, and pages viewed. This data is used solely to improve site performance and is not sold or shared with third parties for marketing purposes.

How We Use Your Information

How We Share Your Information

We do not sell your personal information. We share it only as necessary to process your loan:

California Consumer Privacy Act (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:

To exercise your rights, contact us at [email protected] or call (844) 477-3786. We will respond within 45 days as required by law.

Note on financial records: Federal mortgage regulations (RESPA, TRID, ECOA) require us to retain certain loan records for a minimum of 3 years. Deletion requests for information within this retention window may be partially fulfilled — we will notify you of any limitations.

Data Security

We use industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), access controls, and secure document storage. Social Security Numbers are masked in all systems — only the last 4 digits are displayed to any user at any time.

Data Retention

We retain your personal information for as long as required to process your loan and comply with applicable law. Loan application records are retained for a minimum of 3 years. Marketing communications records are retained until you opt out.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Your continued use of our services after any change constitutes your acceptance of the updated policy.

Artificial Intelligence Disclosure

Presto Home Loans uses AI-assisted tools to improve the speed and quality of service we provide. We are committed to transparency about how and where AI is used.

How AI Is Used at Presto

What AI Does Not Do

If you prefer to interact exclusively with a human representative, please call us directly at (844) 477-3786 and we will connect you with a team member.

NMLS & Licensing Disclosure

Federal and California state law requires mortgage brokers and loan originators to disclose their licensing information at first contact and in all advertising.

Presto Home Loans
California Department of Real Estate (DRE) License #: 02013061
California Finance Lenders Law License #: 60DBO-81679
NMLS ID: 1499621

Mariane Leyson — Broker of Record
NMLS ID: 251440
CA DRE License #: 02013061

To verify our licenses, visit the Nationwide Multistate Licensing System (NMLS) Consumer Access portal at nmlsconsumeraccess.org.

Presto Home Loans is a licensed California mortgage brokerage. We originate and broker residential mortgage loans. We do not fund loans directly — loans are funded by our wholesale lending partners. As a broker, we are paid a broker compensation fee disclosed on your Loan Estimate.

Anti-Steering Disclosure: As required by federal law, Presto Home Loans will present you with loan options from multiple lenders. We are not required to steer you toward any particular loan product or lender. Our compensation does not change based on which lender or loan product you choose.

Equal Housing Opportunity

Equal Housing Lender
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.

Presto Home Loans complies with the Equal Credit Opportunity Act (ECOA), the Fair Housing Act, and all applicable California fair lending laws. We do not discriminate in the provision of or access to financial products or services based on race, color, national origin, religion, sex, gender identity or expression, sexual orientation, age, disability, familial status, marital status, source of income, or any other characteristic protected by law.

If you believe you have been subject to discriminatory treatment, you may contact the California Department of Financial Protection and Innovation (DFPI) at dfpi.ca.gov or the U.S. Department of Housing and Urban Development (HUD) at hud.gov/fairhousing.

Terms of Use

By accessing or using the Presto Home Loans website (prestohomeloans.com) and any related services, you agree to these Terms of Use. If you do not agree, please do not use our site or services.

Use of This Site

This site is provided for informational purposes and to facilitate the mortgage application process. You agree to use this site only for lawful purposes and in a manner consistent with all applicable laws. You may not use this site to transmit fraudulent, misleading, or harmful content.

No Guarantee of Loan Approval

Information provided on this site, including rate estimates, loan calculators, and qualification guidance, does not constitute a loan commitment or guarantee of loan approval. Final loan approval is subject to underwriting, lender requirements, and applicable law.

Accuracy of Information

We strive to keep information on this site accurate and up to date. However, mortgage rates, program terms, and regulatory requirements change frequently. Always confirm current rates and terms directly with a Presto loan professional before making any financial decisions.

Third-Party Links

Our site may contain links to third-party websites (e.g., CalHFA, NMLS Consumer Access, HUD). We are not responsible for the content, privacy practices, or accuracy of third-party sites.

Intellectual Property

All content on this site — including text, images, logos, and design — is the property of Presto Home Loans and may not be reproduced, distributed, or used without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Presto Home Loans shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this site or our services. Our total liability for any claim shall not exceed the amount of fees paid by you in connection with the specific transaction giving rise to the claim.

Governing Law

These Terms of Use are governed by the laws of the State of California without regard to its conflict of laws provisions. Any disputes shall be resolved in the courts of San Mateo County, California.

Contact for Legal Notices

All legal notices should be directed to: [email protected] or mailed to our principal office in South San Francisco, California.

Contact Us

For privacy requests, legal questions, or accessibility concerns, please reach us through any of the following:

For CCPA requests, we will acknowledge receipt within 10 business days and respond fully within 45 calendar days. For accessibility accommodations, please call us directly and we will assist you in an alternative format.